Rashid Khan, CPO and Co-Founder, Yellow.ai discusses how conversational AI is redefining the way brands communicate with their customers. 

How has the market for conversational AI grown over the past few years and what potential does it hold for future growth? With Interactive AI based chat being almost ubiquitous now, how can it be used for other areas of business operations? Where do we stand when it comes to the evolution of the AI capabilities and what is the way ahead as the world witnesses rapid adoption of new AI technologies?

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