In this enlightening episode of the Simply Business Club Podcast, we sit down with Ian Wade, the dynamic founder of WBS Copiers & Printers. With a track record of nearly a decade in the business, Ian shares the compelling story of how personal challenges and a commitment to ethical service transformed his life and career, leading to the birth of WBS. As a fervent advocate for networking, Ian explains how 98% of his business success stems from building genuine connections.

Dive deep into the specifics of how WBS delivers exceptional service, particularly to local schools and businesses, through rapid response times and thoughtful customer care. Ian’s innovative approach, including a strategic partnership that spans technicians across Scotland, showcases his dedication to efficiency and customer satisfaction.

We also explore the future of WBS, highlighting recent strategic hires and Ian’s vision for continuous improvement and environmental sustainability. The episode is packed with insightful tips on customer service, the power of networking, and the vital role of honesty and accountability in business.

Join us for this inspiring conversation that not only traces Ian's journey but also illuminates the path for entrepreneurs seeking to make a real difference through their businesses.