Jay is the President of Convince & Convert, a consulting firm that works with the world’s most iconic brands -- like The United Nations, 3M, and Hilton.
Jay talks about how brands are dealing with the times we live in and how we are experiencing a "kindness deficit" when it comes to customer interactions and the need to return to kindness in business.

Jay is the President of Convince & Convert, a consulting firm that works with the world’s most iconic brands -- like The United Nations, 3M, and Hilton. Jay talks about how brands are dealing with the times we live in and how we are experiencing a "kindness deficit" when it comes to customer interactions and the need to return to kindness in business.

Jay is the President of Convince &amp; Convert, a consulting firm that works with the world’s most iconic brands -- like The United Nations, 3M, and Hilton.
Jay talks about how brands are dealing with the times we live in and how we are experiencing a "kindness deficit" when it comes to customer interactions and the need to return to kindness in business.

Conversations with Chuck Hester with Guest Jay Baer, Convince & Convert

Weekly conversations with industry leaders about marketing, social media, and paying it forward.

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Conversations with Chuck Hester with Guest Jay Baer, Convince & Convert

Conversations with Chuck Hester with Guest Jay Baer, Convince & Convert