In this episode, Sean Mattson, Head of Digital Strategy and Operations at Checkpoint Technologies, joins Maria and Gianna to discuss conversion rates and personalization.

To begin, Sean discusses his role at Checkpoint as the management of all digital channels including websites, outbound, marketing automation, digital intelligence, globalization, and SEOs. He has been doing marketing for 20+ years and has 15 people on his current team. Since the team is so small, they use tools like Marketo to help automate tasks. Sean built everything from the ground up in this company and Checkpoint was known as the firewall creator. They needed to work on SEOs and after two years of brand awareness, the traffic on their website went up by 700%. They cross linked all the pages on their own website. They also talk about how the quality over the quantity matters, and how to create leads that can be marketed. Checkpoint does progressive profiling and uses third party data services to do backend form enrichment. This created a 60% lift for Marketo landing page, but Sean asked, “why wait till I’m walking away before you show me any content?”

Then, Sean discusses how Checkpoint uses Hushly for self-nurturing landing pages that has been a game-changer for the company. Hushly sets a preview of the content as the landing page itself, so they are presented with content and value first. Then, the audience can decide whether you like it first. It is in a single field form, and you can set as many pages as you want. There is also a column on the side with alternate content if you don’t like the first page. Hushly provides the service, but Checkpoint also uses clear bit forms and zoom info forms. This is enriched in real time and there is a 25% conversion rate across the whole library. In addition, Checkpoint Technologies is rolling out resource hubs for geo sites in 11 languages and this will expand their reach. They are also using Smartling AI. Translating a website is easy, but the whole cycle is difficult to keep consistent and managed. Hushly will help translate all the PDFs and assets as well. There is a fine line between personalization and stock authorization; you need to personalize it without making it extremely obvious. Finally, our guest and hosts engage in a fun guessing game to reveal what career Sean would pursue outside of the cybersecurity marketing field.

Links:

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