Dave Humphreys talks with Dan Headley (Accessibility Analyst) and Will Kanteres (Director of ITS Administrative Services) about their experiences as "Codys" - peer support specialists helping with SNHU's M365 Copilot Rollout. They discuss how they got involved, surprising discoveries about AI-powered meeting notes and content creation, and share practical tips for new users including the importance of iteration, human oversight, and customizing Copilot to fit your workflow.