Welcome back to the Digestible Dynamics Podcast. For Season 5, we're going to kick it off with Copilot for Dynamics 365 Marketing. Copilot is a game-changer for marketers who want to save time, boost creativity, and deliver personalized customer experiences. Copilot works with Dynamics 365 Marketing and Customer Insights, allowing you to interact with your customer data using natural language, generate targeted customer segments, and write engaging email content with just a few clicks. This week's guest, Chandra Stevens, Principal Program Manager for Customer Experience at Microsoft, highlights how Copilot can take your marketing to the next level.

 

Episode Topics

• What is Copilot for D365 Marketing
• How do you see Marketing customers benefitting from Copilot?
• What is Copilot for Customer Insights
• How do you see CDP customers benefiting from Copilot?

 

Useful Resources

• Copilot in Dynamics 365 Marketing and Customer Insights - Microsoft Dynamics 365 Blog
• Overview of AI-powered item marketing text (preview) with Copilot - Business Central | Microsoft Learn
• AI-powered item marketing text (preview) with Copilot FAQ - Business Central | Microsoft Learn

 

About Chandra Stevens

Chandra embraces all things pop culture and technology. As a recognized thought-leader with vast experience in emerging technology and experiential marketing practices, she is responsible for customer experience solution strategy and innovation that enable organizations to drive growth by knowing their customers, going beyond their expectations, and engaging in moments that matter. My objective is to combine art and science, cultural analysis, human-centric interaction, and technology innovation to build profitable and scalable business practices for our customers to be ready for what's next.

 

Connect with Chandra - Chandra Stevens | LinkedIn

 

We'd love to hear from you!

Don't hesitate to reach out with any questions, comments, suggestions or feedback! We'd love to hear from you. Send your hosts an email at [email protected]

 

Discover and follow other Microsoft podcasts at microsoft.com/podcasts 

Hosted on Acast. See acast.com/privacy for more information.