CX Today's Rhys Fisher hosts Felix Winstone, Co-Founder & CEO at Talkative.The pair discuss Talkative's GenAI Chatbot and the wider role of AI in the contact center space. In doing so, they cover:<ul><li>Strategic AI implementation and understanding</li><li>Expanded AI use cases beyond chatbots</li><li>How GenAI can improve CX while delivering ROI</li></ul>

CX Today's Rhys Fisher hosts Felix Winstone, Co-Founder & CEO at Talkative. The pair discuss Talkative's GenAI Chatbot and the wider role of AI in the contact center space. In doing so, they cover:Strategic AI implementation and understandingExpanded AI use cases beyond chatbotsHow GenAI can improve CX while delivering ROI

CX Today's Rhys Fisher hosts Felix Winstone, Co-Founder &amp; CEO at Talkative.The pair discuss Talkative's GenAI Chatbot and the wider role of AI in the contact center space. In doing so, they cover:<ul><li>Strategic AI implementation and understanding</li><li>Expanded AI use cases beyond chatbots</li><li>How GenAI can improve CX while delivering ROI</li></ul>

Copilots & Virtual Agents: Where Should They Fit in Your CX Strategy?

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Copilots & Virtual Agents: Where Should They Fit in Your CX Strategy?

Copilots & Virtual Agents: Where Should They Fit in Your CX Strategy?