Susan Harper is a partner and business coach for Sharper Business Solutions. Susan worked in the not-for-profit sector for over 20 years managing teams and integrating systems and processes on a daily basis. Her attention to detail and analytical mind provide crucial insights into the nuances of day-to-day operations of a business. Known by many as “The Process Mapping Queen", Susan has the incredible ability to take complicated issues and break them down into simple, actionable steps.