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What if your company culture isn't just values on the wall—but a belief system that literally creates your business reality? Explore how Southwest Airlines' "fun factor," Amazon's customer obsession, and Netflix's "freedom and responsibility" became self-fulfilling prophecies that shaped everything from hiring to strategy. Plus, the dark side: how Uber's toxic culture nearly destroyed the company.
By Shah M M, Industrial Designer, Business Strategy Consultant. [email protected]What if your company culture isn't just values on the wall—but a belief system that literally creates your business reality? Explore how Southwest Airlines' "fun factor," Amazon's customer obsession, and Netflix's "freedom and responsibility" became self-fulfilling prophecies that shaped everything from hiring to strategy. Plus, the dark side: how Uber's toxic culture nearly destroyed the company.