Corporate Learning with Jardine

Corporate Reflections : The Power of Perspective


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This reflection on the "Power of Perspective" is inspired by concepts in Strategic Thinking, Cognitive Psychology, and Conflict Resolution, specifically focusing on metacognition and reframing :


• The "Balcony" Metaphor (Metacognition) : The central metaphor contrasts being stuck on the "dance floor" (the immediate, overwhelming detail of a problem) with stepping onto the "balcony" (taking a strategic pause to see the full system, patterns, and path forward). This metaphor is famously used in Negotiation and Conflict Resolution theory, most notably by William Ury in his work on overcoming breakdowns in negotiation. The balcony represents metacognition—the ability to think about one's own thinking—allowing a person to observe the situation and their reaction to it, rather than being trapped within it.


• Cognitive Reframing (Psychology) : The reflection promotes intentionally changing the way a situation is viewed: turning a "setback" into a "learning opportunity," a "nuisance" into a "chance to mentor," and a "difficulty" into a "feature.”  Cognitive Reframing is a core technique in Cognitive Behavioral Therapy (CBT) and Positive Psychology. It involves recognizing negative or rigid thought patterns and actively changing the viewpoint to a more realistic, positive, or productive one. This is key to building resilience by consciously choosing the lens through which you view an event.


• Strategic Thinking and Organizational Learning :  Perspective is presented as a "strategic" tool that allows individuals to see the "full picture," look for "patterns," and innovate. The difficulty is not a "bug; it's a feature."  This aligns with principles of Organizational Learning and systems thinking. Leaders and effective problem-solvers must shift from focusing on isolated events to understanding systemic patterns and the underlying structures that cause them (stepping off the dance floor to see the system). Peter Senge's work on learning organizations often promotes this concept of zooming out.


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Corporate Learning with JardineBy Jardine Ong


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