COSAW 034: How Yasmine Khan brings human faces and human stories to inform product design

Yasmine leads Design Research at Credit Karma in San Francisco where she brings the financial journeys of real people from diverse backgrounds into the workplace. She is a budding stand up comic. In 2014, Yasmine lost her brother to a heroin overdose. This profound loss has brought urgency to her drive to work with institutions to elevate the importance of making personal connections with the "people behind the numbers" as we work to understand and solve social problems