How many millions of everyday disputes go unresolved simply because the legal system is too daunting or inaccessible for the average person?

In an era where technology is reshaping everything from food delivery to banking, the legal industry is finally feeling the impact. Platforms are emerging that aim to make access to justice as easy as hailing a ride, challenging traditional legal models and empowering real people to take action.

This week on Hot Docket, we’re joined by Michael Egenthal—Attorney, Law Professor, and Founder & CEO of Squabble—an innovative platform streamlining the small claims process across the U.S. We invited Michael on because he’s building the first-of-its-kind nationwide platform that makes filing and handling small claims approachable, transparent, and fast for everyone.

Tune in to learn the surprising bottlenecks of the small claims process, how Squabble is changing the game for plaintiffs and courts alike, and what legal tech means for traditional law firms.

Tune in to learn:

• From Olive Branch to Operating System – How Squabble evolved from a local mediation concept into a nationwide platform handling thousands of small claims.
• Why Most Small Claims Fail – The common procedural mistakes that derail pro se litigants—and how Squabble helps users avoid them.
• Triple-Check to Win – Squabble’s built-in process that dramatically lowers rejection rates and keeps claims moving forward.
• David vs. Goliath – How regular people are using tech to successfully bring claims against big companies—and win.
• When Automation Meets Advocacy – The balance between tech efficiency and the role of attorneys in simplifying legal access.
• Legal Industry Pushback – Why some traditionalists are wary of platforms like Squabble, and what that reveals about the future of legal tech.

Key Actionable Takeaways for Law Firm Owners: 

• Streamline Referrals – Use legal tech platforms to route out-of-scope or low-value cases, keeping your firm focused and your network grateful.
• Improve Your Intake – Apply principles from Squabble’s triple-check system to reduce document errors and boost client success.
• Lean Into Legal Tech – Embrace tools that simplify legal access—tech-savvy clients increasingly expect it.
• Know the UPL Line – Stay current on what counts as unauthorized practice so you can work with (not against) legal tech partners.
• Empower Through Education – Like Squabble, demystify legal processes to boost client trust—even when they’re not your direct client.

Important Links and Resources:

• Squabble: https://www.squabbleapp.com
• LinkedIn: https://www.linkedin.com/in/michael-e-8b292941

If you have guest ideas or questions you would like our hosts to cover, please email [email protected].

Tune in to hear from more the Hot Docket podcast hosted by Bobby Steinbach and Andrew Nasrinpay on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, Audible, Radio Public and more!