This episode is presented by the American Case Management Association and underwritten by The Pfizer Foundation. Join our host, Deb McElroy, along with featured guest Diane DiFiore, Director of Care Management, Development, and Education at Beaumont Health. Their conversation highlights training for case management staff during the COVID-19 pandemic, how staff was educated about ongoing changes in legislation and processes, challenges faced, and more.

Please visit acmaweb.org/podcast for more information, or contact us directly at [email protected] with questions, topic requests, or other feedback.

Case management teams across the nation rely on Compass as a comprehensive solution to train and measure competency for their staff. If your organization is interested in learning about Compass Directional Training for case managers and physician advisors, please visit acmaweb.org/compass.