Laura Kalback, Kalbang, Kalbung, Cowabunga! Kalbag is back on Unfinished Business this week and we talk about her troubles at her bank and how changing your name once you’ve built an online persona might be a challenge. We follow up on our previous conversation about business ethics, then discuss how much time is reasonable to spend on researching requirements to provide a client estimate.

This week’s sponsors are the Scotch On The Rocks conference that’s happening in the beautiful Scottish capital Edinburgh on June 5th and 6th, and Espresso. Listeners of this show can get a fantastic 10% discount by using the coupon code UNFINISHED at checkout.