Explore the dynamic world of team intelligence and performance with guest John Estafanous, CEO of RallyBright, on The Future of Teamwork podcast. John shares insights on fostering high-performing teams, navigating growth from a small to a global organization, and embedding purpose into technology functions. Dive into the nuances of conflict, adaptability, and resilience while unraveling the essence of driving successful teams in an ever-evolving landscape. Host Dane Groeneveld encapsulates the conversation's key moments, from defining middle purpose to leveraging data for meaningful impact.
Key Takeaways
- [01:30 - 06:16] Introducing John Estafanous, CEO of RallyBright, a team intelligence and performance platform
- [02:36 - 06:16] A team intelligence and performance platform that helps measure, diagnose, and improve team performance and dynamics to create high-performing teams. John's path from law school, becoming a CTO of a company with a 37% attrition rate and needing to fix it.
- [06:18 - 08:08] How do leaders build teams and people to achieve a common business purpose together to do bigger and better things? When managers become leaders, they develop better teams.
- [08:09 - 08:46] Better with computers than with lawyers, being a literature major in undergrad
- [08:47 - 10:30] Going from 100 to 400 people in a global organization, drinking from a fire hose, starting with the right foundational elements to get people aligned
- [10:30 - 11:39] Where and at what stage did John position purpose in the technology function of building teams
- [11:43 - 14:20] How do we support individuals in their goals so teams can drive company goals
- [13:03 - 14:20] Empowering teams to act as business owners, growing agency and accountability with clear OKRs and objectives
- [14:21 - 16:13] What we do is a team sport whether we like it or not. Any business function is a team sport.
- [16:13 - 18:38] Having Microsoft as a customer, understanding core business drivers and frameworks to enable them
- [18:38 - 21:10] Creating adaptable teams that understand their customers. Two drivers: COVID and the rate of disruption
- [21:10 - 23:59] When change happens, most disruption occurs to the customer, focusing on wellbeing and preventing burnout. Building connections in a hybrid and remote world.
- [24:00 - 27:11] Three types of conflict: relationship, process, task. Creating psychological safety and doing more with less while under the gun of economic and geopolitical pressures
- [25:19 - 27:11] All about conflict, it can be a driver of innovation, creativity, and problem-solving if handled well
- [27:15 - 28:32] Sometimes it's better to make the wrong decision than a slow decision, on overanalyzing and vulnerability[]
- [28:31 - 29:46] Teams don't understand how other teams are executing their agendas, how does purpose ladder into different teams in the organization
- [29:47 - 32:57] Adaptability and balance, teams that don't experiment enough to make resilient teams, engaging with diversity
- [31:59 - 32:42] Our product is called resilient teams, engaging with adversity, rebounding from setbacks, performance through disruption
- [33:00 - 35:06] Measuring what matters with the right foundation: do you want to be graphite, or do you want your team to be a diamond
- [35:07 - 36:04] Crispy and resilience, what characteristics of elasticity and how wide or narrow is our rubber band
- [36:06 - 39:42] Building a helpful tool essential to someone's day job and growing to be a better team, behavioral components.
- [39:42 - 43:50] Leading indicators of success and partnering with HR, ma