What goes into building a learning and development program that spans different groups of employees from across the business? How do you connect onboarding to early mentorship and then continuous learning?

Hannah Buffa and her team at Buffalo Rehab Group have built an impressive and comprehensive development program. Bringing new skills and building up internal talent is key for a business that's quickly grown to over 200 employees all across Western New York.

On this episode of Level Up With Lighthouse, Hannah and host Joe Ray go into the full lifecycle of helping employees grow on their career path, how individual and group learning opportunities can work together, and what improving talent retention really brings to the business.

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0:00 – Welcome to Level Up With Lighthouse

2:24 – What Hannah learned as a college athlete

5:43 – The development lifecycle at Buffalo Rehab Group

10:28 – Personalizing career development

11:32 – BRG Leadership Development Program

14:12 – Connecting team members to company goals

19:06 – Making internal learning accessible

21:23 – Creating time across BRG for continuous learning

25:41 – In-person versus remote learning and training

29:36 – Learning, career development, and talent retention

34:55 – The Hero’s Journey: Get to Know Hannah

42:34 – Closing Thoughts

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Connect with Hannah on LinkedIn.

Connect with Joe on LinkedIn.

Learn more about Buffalo Rehab Group's physical and occupational therapy services in Western New York.

Learn more about Lighthouse Technology Services, The Place for Talent and Technology.