In this episode, John sits down with Richard Wilson, an experienced business leader, to discuss effective strategies for building high-performing teams. Richard shares his vast experience in recruitment and outlines the importance of having a clear job specification and getting senior leaders involved in the process. He emphasises the role of a well-defined target operating model (TOM) as the cornerstone for successful team building, ensuring all components, like people, processes, and technology, are aligned with the organisation's goals.