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In the customer service industry, the people are represented by two separate, yet equally important, groups: the customers, who are not always right; and the workers, who have to pretend they are. These are our stories.
By This Isn't WorkingIn the customer service industry, the people are represented by two separate, yet equally important, groups: the customers, who are not always right; and the workers, who have to pretend they are. These are our stories.