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"People don't go into nonprofit [business] because they're gonna make a lot of money. They do it because they are so passionate about it. That's how you can connect with them on a deep human level." - Erin Binns
Creating a 5-star experience with Erin Binns
In today’s podcast, we’re chatting with Erin Binns about how she aces the customer service department. Erin of The Client Collective previously worked in the hotel industry and during her hotelier days, she learned how to treat customers as royalty. She learned how to form human connections, allowing her to generate more leads for her business. Her client management approach means less marketing and more ideal clients!
Highlights:
Resources Mentioned In This Episode:
Andaz of Park Hyatt
Connect with Erin:
Find Us Online: https://www.confessionswithjessandcindy.com/
Connect with Cindy:
Cindy Wagman Coaching https://cindywagman.com/
The Good Partnership https://www.thegoodpartnership.com/
Connect with Jess:
Out In the Boons: https://www.outintheboons.me/
Hosted on Acast. See acast.com/privacy for more information.
5
2222 ratings
"People don't go into nonprofit [business] because they're gonna make a lot of money. They do it because they are so passionate about it. That's how you can connect with them on a deep human level." - Erin Binns
Creating a 5-star experience with Erin Binns
In today’s podcast, we’re chatting with Erin Binns about how she aces the customer service department. Erin of The Client Collective previously worked in the hotel industry and during her hotelier days, she learned how to treat customers as royalty. She learned how to form human connections, allowing her to generate more leads for her business. Her client management approach means less marketing and more ideal clients!
Highlights:
Resources Mentioned In This Episode:
Andaz of Park Hyatt
Connect with Erin:
Find Us Online: https://www.confessionswithjessandcindy.com/
Connect with Cindy:
Cindy Wagman Coaching https://cindywagman.com/
The Good Partnership https://www.thegoodpartnership.com/
Connect with Jess:
Out In the Boons: https://www.outintheboons.me/
Hosted on Acast. See acast.com/privacy for more information.
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