August 02, 2022

Creating a Better Employee Experience During a Merger with Michelle Press, Director of Corporate Communications at Envoy Solutions

40 minutes

This episode features an interview with Michelle Press, Director of Corporate Communications at Envoy Solutions. Michelle has over 25 years of experience leading merger and acquisition communications, community relations, and change management. Previously, Michelle’s leadership roles include KemperLesnik, UL Solutions, and Golin.

In this episode, Amanda and Michelle open their playbooks on mergers and acquisitions. They discuss the dos and don'ts of a communications plan, the channels and tech that help navigate this shift, and what Michelle has learned throughout her career.

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“If you think about it from an acquisition standpoint, the thing that every business wants to know when requiring a company it's, ‘Do no harm and we want everyone to be able to do their job the way they've been doing it as much as possible,’ as change is happening. So if it's the importance of making sure that people feel like they can still do their job, overwhelming them with email is not going to help them because that's usually when people say is, ‘There's so much here, communication here, I can't get to my own work or I can't get to my own job.’ So how do we help facilitate that in a better way?” – Michelle Press

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Episode Timestamps:

*(01:42): Michelle’s background

*(03:41): Segment: Story Time

*(04:03): What Michelle learned during her first acquisition

*(06:53): Segment: Seat at the Table

*(11:50): How IC can be successful without a seat at the table

*(13:49): Segment: Getting Tactical

*(14:15): Dos and don'ts of a merger and acquisition communications plans

*(20:36): How Michelle uses channels and technology to help employees navigate a merger

*(34:00): Segment: Asking for a Friend

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