Episode 183: Creating a Culture of Inclusiveness in a Multinational Corporation

Our guest this week is Madhurima Khandelwal, Vice President and Head of American Express AI Labs within Enterprise Digital & Analytics, with her team based in Bangalore and New York. In this role, she leads the charter to build and drive state-of-the-art AI capabilities and solutions to solve high-impact and complex business problems for the enterprise.

Madhurima is a flagbearer of Inclusion & Diversity for Amex and is passionate about creating a culture of inclusiveness and empowerment for all her colleagues. 

Topics explored included:

• Can you share more about the course of your career at Amex and your progression to this current role?

• What are you currently working on at Amex AI Labs and how does Amex use AI & ML?

• What does a typical working day look like for you? 

• How has COVID-19 changed the dynamic of work for you?

• What have been the most important things for you in your career progression?

• How have you created a culture of inclusiveness at Amex? Can you tell us more about your work in this area and what it means to you?

• What are your thoughts on the challenges faced by women as AI practitioners?

Read the transcript here.

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You can connect with Madhurima via LinkedIn.