Helpful Links

• The Customer Lifecycle we discuss in the podcast
• https://www.business2community.com/marketing/9-key-customer-lifecycle-stats-2017-01736233 
• https://www.smartinsights.com/ecommerce/web-personalisation/what-is-lifecycle-marketing/ 
• https://www.forbes.com/sites/forbescommunicationscouncil/2022/02/08/five-customer-experience-trends-to-embrace-in-2022/?sh=32e5e0ea2862
• https://www.cadesignform.com/blog/customer-experience-trends-2022
• https://www.zendesk.co.uk/customer-experience-trends/
• https://www.martechalliance.com/stories/customer-experience-stats-trends
• https://blog.hubspot.com/service/customer-journey-map
• https://www.abtasty.com/blog/building-customer-journey-maps/
• https://blog.hubspot.com/service/customer-lifecycle-management
• https://www.smartinsights.com/ecommerce/web-personalisation/what-is-lifecycle-marketing/

How to reach us and any questions, comments or if would you like to appear on a future episode:
Email: [email protected]; [email protected]

LinkedIn: Gemma Walton

LinkedIn: Darren Winter

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