Who do we serve and what does delight look like for them? By asking those two questions, Rich Sheridan created a company that has attracted people from around the world who want to replicate the culture of Menlo Innovations. In this episode, you’ll find out how the CEO of Menlo built a company on the business value of joy.

One of the ways Menlo does this is by fostering an environment where people aren’t afraid to experiment. Rich will explain what can happen when leaders pump fear out of the room.

We’ll also discus Menlo’s innovative hiring and business practices, which lean heavily on values such as comradery, collaboration, and compassion.