On this episode of Conversations with U we talk with Dee Ann Turner. Dee Ann served as Vice President, Talent, and Human Resources for Chick-fil-A, Inc., Dee Ann has discovered the secret sauce of selecting and retaining extraordinary talent, while cultivating a remarkable organizational culture. We chat with her on how talent selection impacts not only the organization but also customer loyalty and client success. This episode is packed full of nuggets of truth, including her 3 components of creating a remarkable culture and also a few things she looked for when selecting candidates.