Join Nate Brown as he interviews the incredible Shana Kelly, Senior Director of Athlete Engagement for DICK'S Sporting Goods. Shana is doing remarkable things to engage her team and her customers...creating meaningful work and generating life-long brand ambassadors along the way!

Creating Brand Ambassadors: Shana Kelly of DICK'S Sporting Goods

This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!

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Creating Brand Ambassadors: Shana Kelly of DICK'S Sporting Goods

Creating Brand Ambassadors: Shana Kelly of DICK'S Sporting Goods