In this episode, I spoke with Cheryl James owner of CL James Consulting. As a Customer Relations Strategist, she helps her clients create outstanding customer experiences which help build trust and loyalty in their businesses. She believes the goal in business is to “help a customer tell a customer.” Listen in to hear her personal pivot story and get some tips on how you can create brand loyalty!

The CHP music was mixed & produced by Hashim Mustafa.

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