Once they understand that the immediate future will be different, now is the time to gain their expertise and commitment to make it happen - you don't control why it happened - only your response. Their understanding needs to center around the idea 'we are going to build the future together' so all of the ideas and fears will be addressed along the way.

Topics: Training Financial Acumen Management By Objectives (MBO) Line of Sight Agile Project Management Team Building Group Dynamics Team Chartering Change Metrics Charting, Dashboards, and Scorecards