It all comes down to this. Everything has been set in place and now each individual, group, department, etc., will post their numbers daily. Here is where the concept of cognitive dissonance becomes invaluable. Every day they must post performance numbers that indicates whether commitments have been honored or make the two admissions all of us avoid - "I'm incompetnet or a liar".

Topics: Two Boards Scheduling Actual vs Desired Backlog Tasks Awaiting Action Board Elements Task Status - numbers and color coding (Red, Yellow, Green) Indicate Areas in Need of Support Indicate Actions Taken Show Desired vs Abnormal Management Needs Information that is Accurate and Current Goals & Targets are visible Metrics visible Reasons for 'Misses'