In part two of our conversation with United 16 Blue head coach Jeff Norman, we dive deeper into how coaches can build confidence while still challenging athletes to grow and compete.

Jeff shares how creating a safe, growth-focused environment allows players to take risks, try new skills, and improve long-term - rather than staying stuck in what feels comfortable. We explore the impact of effort-based praise, how to respond to mistakes in high-pressure moments, and why encouragement and belief matter just as much as technical instruction.

This episode is packed with practical insight for coaches looking to move away from fear-based approaches and toward a culture that helps athletes build confidence, resilience, and trust - both in themselves and in their team.

In this episode, we cover:

• How to balance pushing athletes to compete while building confidence and self-belief
• The difference between fear-based environments and growth-focused environments
• Why playing it safe can limit long-term development
• The power of praising effort over outcomes
• How effort-based feedback encourages athletes to keep growing
• Creating freedom for athletes to try new skills - even when results aren’t perfect
• Helping athletes stay encouraged through mistakes and setbacks
• Why encouragement matters even more during matches than in practice
• How coaches can model emotional control in high-pressure moments
• The importance of bench energy, cheering, and team engagement
• Using simple, symbolic resets to help athletes let go of mistakes
• Building a culture where athletes know their coach believes in them
• What “Better Together” means through unity, support, and shared purpose

This episode is a powerful reminder that confidence, encouragement, and environment aren’t soft skills - they’re foundational to real growth.