Who should create documentation for software? In many companies, it's the developers. In fact, in Redgate, often our developers are tasked with updating articles for products on our documentation site. We do have a streamlined process that has developers can submitting changes in some format (markdown? ) and an automation process that automatically updates the site as part of a release.

However, we also have marketing people who are in charge of external articles and communications. They ensure that our product learning and university content is updated. They work with technical people to produce, edit, and publish content. These could be developers, advocates such as Grant or Ryan, or even partners. Our Friends of Redgate also help with content.

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