In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to explore the diverse roles and responsibilities of outreach leaders. Together, they share insights based on their own experiences and the work they do with clients.

• Common responsibilities (01:02): An overview of core duties that outreach leaders manage across programs of varying size and maturity.
• Ideal job description (12:07): A discussion of what the team believes should be included in a well-designed outreach leadership role.
• Time distribution (21:36): How outreach leaders balance their time across responsibilities, stakeholders, and organizational needs.
• Leadership highlights (23:02): Reflections on the most rewarding aspects of leading and supporting a successful outreach program.