In October, LeadingAgile SVP, Scott Sehlhorst spent some time talking with Dave about the importance of Personas and Proto-Personas and how to use them. In this episode of SoundNotes, Scott is back to talk about Empathy Maps, how they work, why they are so valuable and how to create one. During the conversation, Scott and Dave talk through each step of creating an Empathy Map. The podcast is one of our longer ones, but if you are seeking a better understanding of how to put one together, you’ll find a lot of valuable information in this interview.

You’ll probably want to download a copy of David Gray’s Empathy Map to have on hand while you listen to this episode. You can find that here: http://gamestorming.com/empathy-mapping/

SHOW NOTES

• 00:08 Interview Begins

LINKS FROM THE PODCAST

• LeadingAgile SoundNotes: Using Personas to Reduce Risk w/ Scott Sehlhorst (our earlier podcast on personas)
  

CONTACTING SCOTT

If you’d like to contact Scott you can reach him at:

• LeadingAgile: https://www.leadingagile.com/guides/scott-sehlhorst/

CONTACTING DAVE

If you’d like to contact Dave you can reach him at:

• LeadingAgile: https://www.leadingagile.com/guides/dave-prior/

SEND US YOUR QUESTIONS

If you have a question you’d like to submit for an upcoming podcast, please send them to [email protected]

UPCOMING CLASSES

And if you are interested in taking one of our upcoming Certified Scrum Master or Certified Scrum Product Owner classes, you can find all the details at https://www.leadingagile.com/our-gear/training/