Most of us have systems or processes in place that worked years ago but haven't kept pace with how we do things today. Or are habits or "just the way it's done around here." 

When systems evolve out of habit rather than intention, inefficiencies creep in and slow everything down. This episode explores another core principle of Lean Manufacturing: creating flow. Amtech CEO Jay Patel explains how understanding and optimizing your processes can eliminate friction, streamline operations, and empower your team to work at their best. We talk about how important it is to clear away obstacles, design your systems intentionally, and find the right balance in workloads to keep things moving smoothly and make real progress. Jay shares insights on how flow reduces waste and bottlenecks and opens the door to innovation and, ultimately, a better customer experience. Featuring Jay Patel.