There are a lot of great companies out there that live and breathe a People First workplace culture.

The one that comes up year after year is Southwest Airlines.

So how does Southwest create an amazing employee experience year after year? They hire People First Leaders like Cynthia Williams Young.

Cynthia worked as an executive at Southwest Airlines, and was most recently an VP of UT Southwestern Medical Center. Cynthia Williams Young has been described as "an amazing leader who leads from the heart, is courageous, well respected, a visionary, humble, and one of the kindest people you'll ever meet."

Cynthia and Chris discuss the impact that recognition has on employees, what it means to treat your employees as the most important customer in the business, and the lessons learned from leading with heart instead of the balance sheet.

Connect with Cynthia Williams Young

https://www.linkedin.com/in/cynthiawyoung/

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