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Creating memorable moments for the customers with Eli Weiss
Empathy and compassion towards customers and their needs help build a community of loyal customers.
This, in the right essence, is what building a customer-centric brand means. CX alone could become a channel that drives 1200% growth.
Eli Weiss, Director of CX and retention at Olipop talks about a CX-first mindset and what humanizing customer experience actually means.
On this episode of Hello DTC presented by Beaconstac, Eli, and Monika discuss:
Eli regularly shares DTC benchmarks, tactics, and experiences on his social media handles. Follow him at -
Linkedin - https://www.linkedin.com/in/eliweisss/
Twitter - https://twitter.com/eliweisss
Get insights delivered in your inbox - Sign up at https://www.beaconstac.com/podcast
_____
Follow us to keep up with #D2C trends, tips, and more:
Twitter: https://twitter.com/hello_dtc
LinkedIn: https://www.linkedin.com/showcase/hello-dtc
If you are looking for ways to connect directly with consumers from your packaging or physical spaces, try a modern QR Code solution - https://www.beaconstac.com/qr-code-generator.
View all episodes
By BeaconstacEmpathy and compassion towards customers and their needs help build a community of loyal customers.
This, in the right essence, is what building a customer-centric brand means. CX alone could become a channel that drives 1200% growth.
Eli Weiss, Director of CX and retention at Olipop talks about a CX-first mindset and what humanizing customer experience actually means.
On this episode of Hello DTC presented by Beaconstac, Eli, and Monika discuss:
Eli regularly shares DTC benchmarks, tactics, and experiences on his social media handles. Follow him at -
Linkedin - https://www.linkedin.com/in/eliweisss/
Twitter - https://twitter.com/eliweisss
Get insights delivered in your inbox - Sign up at https://www.beaconstac.com/podcast
_____
Follow us to keep up with #D2C trends, tips, and more:
Twitter: https://twitter.com/hello_dtc
LinkedIn: https://www.linkedin.com/showcase/hello-dtc
If you are looking for ways to connect directly with consumers from your packaging or physical spaces, try a modern QR Code solution - https://www.beaconstac.com/qr-code-generator.