In episode 11, FWD’s Gavin Lai discusses the impact of using words and design to create a more straight forward insurance experience.

Creating more clarity for customers

A new name, a new look, and a fresh new theme. Season 3 of the podcast explores the different ways we can celebrate life and find balance - from mental and physical health through to financial wellness, social connectivity and the different ways we can discover greater purpose and meaning. After all, when we know better, we do better. Episodes dropped bi-monthly.

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Creating more clarity for customers

Creating more clarity for customers