I recently co-facilitated a leadership course for mid-level leaders and as part of that, explained the SCARF mode.  This is a brain based model created by David Rock in 2008; a summary of important discoveries from neuroscience about the way people interact socially.

Rock combines all the research and makes it easy for people that aren’t brain scientists, to use the research to determine why we behave in certain ways at certain times.

I thought the application of SCARF could be tremendously