In this episode, Krish Ramakrishnan, VP of Client Engagement at FICO, highlights his process for creating a work environment where people think for themselves, freely share ideas and opinions, and collaborate and innovate.  He shares a story about an interaction early in his career that had a profound influence on his leadership style.  He also offers suggestions for effectively addressing conflict when it arises.  He talks about the positive impact of mentoring and reveals his habits for success, advice to young professionals and his favorite quote.