Anyone already invested in a short term rental would agree that there is so much to worry about and keep track of that some things just happen to fall between the cracks. If you're striving for the coveted 5 Star review then probably the best way to make sure everything is taken care of is to create systems for everything.  A system is nothing more than a series of steps taken in order to achieve a desired outcome.  They are usually automated which is great because with enough systems you can book guests and gain revenue with much, much less stress involved!  The episode this week is all about how April and Nathan's short term rental is managed though systems and the sort of value they provide to not only a listing, but to the guests as well!