Darren Ross is known for Hospitality and worked extensively with Jesse Cole as he started the famous Savannah Bananas Baseball Team!  

Darren created his hotel management company, Service Freak Hospitality, LLC.  His company now leases and operates the Magic Castle Hotel.  Darren and his team have brought an ordinary looking and limited-service hotel, to being a multi-award- winning business based on high levels of customer service, and unique amenities.  The hotel has been featured in multiple articles on customer service, podcasts, and books including the New York Times best seller, The Power of Moments by Chips & Dan Heath.  

Darren gave a TEDx Talk in Santa Barbara, CA on the topic of customer service and has spoken to many companies world-wide including; Nike, General Motors Mexico, and Harcourts Realty in Australia.

https://www.servicefreak.com/introductions

https://www.magiccastlehotel.com/