#10: On today's episode, Carly, Chloe + Nicki dive into all things client experience. They cover the importance of relationship building and networking, building systems that works for you AND your client, and how to get clients to come back and refer new ones! The ladies even dish out their entire client experience plan, from discovery calls and billing, to delivering your final product. This episode is jam packed with value from experience of building a video production agency over the past 6 years.  Be sure to listen to the end of the episode for the Q+A segment and an awesome challenge you can participate in!

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