Many of us will have heard the horror stories about people being refused a mortgage or a car loan because they’ve unknowingly racked up a poor credit rating. But how do these mysterious records of what we borrow, pay back and spend really work? Can an unpaid mobile phone bill really resurface in your credit history and scupper you just when you’re trying to get the finance together to buy your first home? Holly Mead is joined by Sarah Williams of online advice blog Debt Camel to dispel some of the myths — and to explain ways to improve your credit score.

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