Consumers are expected to spend, on average, $1,387 per household this holiday season – down 7% from 2019. Spending is expected to shift to non-gift purchases – up 12% from last year. On this week’s episode, our co-hosts discuss this and more, including COVID-19 updates, D&D Daily’s retail robbery & ORC data for Q3, the need for a more frictionless brick-and-mortar experience, and rising cases of scams, including puppy, medical, and robocall scams.