Let’s face it. These awkward moments are gonna happen. Sometimes, they make us laugh. Sometimes, they piss us off. Either way, you can remain calm and clear - and maintain your standards and boundaries. Today, we’re going to look at this all-too-common occurrence from every angle. Think of it as a full-body workout, and let me share a framework to navigate these conversations with ease.

When was the last time someone put you on the spot? Maybe a dear friend asked you for a discount. Maybe your sister volunteered your time and ignored the fact that you just started a business. 

These scenarios can feel defeating and frustrating, and sometimes stop us in our tracks. Those lovely Gremlins pop up in our heads and in an instant our attention is diverted into a blackhole of self-doubt.

That’s exactly why I created something for myself - five steps in fact - so when on-the-spot questions came up, I could respond clearly and confidently.

I share the experience from a recent client as an example of how an awkward discount request was turned into a confident response. 

You’ll never get stuck wishing you knew what to say with these strategies in your hip pocket. Cheers!