Self-inflicted damage. That's what happens when leaders make a bad situation worse because of poor communication. Some CEOs don't possess the media skills needed to minimize the damage. On episode 414 of "Hot Media" host Bob Mann and guest Steve Adubato discuss communication strategies which can help leaders to "own" the mistakes made by the organizations they run. Dr. Adubato is a well-know TV anchor for WNET and NJPBS. He is an author, lecturer and motivational speaker.