CRM Audio

CRM Audio 92: Dynamics 365 Unified Interface and Outlook App with Shilpa Sinha and Srihari Srinivasa


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This episode is brought to you by Ingenius and D365UG.

Our guests for this episode are Shilpa Sinha, Microsoft Product Manager for Unified Interface, and Srihari Srinivasa, Microsoft Product Manager for Outlook integration.

Send feedback to Shilpa and Srihari about Unified Interface and App for Outlook by leaving feedback at experience.dynamics.com. You can also email feedback to [email protected]

From Business Apps Summit:

  • Why you should move to Unified Interface and how to do it by Shilpa Sinha 

Topics discussed with Shilpa:

  • Hybrid experience for Unified Interface power users
  • Advanced find
  • Merge
  • Bulk edit
  • Sharing
  • Hybrid and side-by-side experience
  • Opting out of hybrid experience
  • Should new deployments roll out Classic UI or Unified Interface
  • Is Classic UI being deprecated?

Topics discussed with Srihari:

  • App for Outlook roadmap
  • Configuring the Outlook app on version 9
  • Delegate tracking on version 9
  • Changing the category name and color for the category based tracking

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts and Spotify.

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