Many growing organisations reach a point where business data, customer interactions, and day-to-day operations are scattered across too many systems to manage effectively.

In this episode of The IT Bridge, Doug Davey, Head of Technology and Services at Grant McGregor, is joined by Andrew Chipchase from Halo to discuss why organisations often start losing visibility across sales, marketing, operations, customer relationships and internal processes as they grow.

Doug and Andrew also discuss CRM implementation challenges and how AI and automation are changing modern CRM platforms.

#CRM #BusinessGrowth #DigitalTransformation #Automation #AI #CustomerExperience