Launching a successful technology startup takes vision, guts, execution, and patience. Drew D'Agostino recognized the importance of communication between individuals and within organizations. He created Crystal, a technology platform that analyzes public data on the internet. Crystal gives you personality information for everyone you contact helping you to communicate better with empathy. His company has been featured in Business Insider, Forbes, Wired, and CNN to name a few. in this episode, Drew shares entrepreneurial insights and lessons learned while growing his company. As for the bedbugs, that was Drew's oh sh#t moment that took his business endeavors in another direction.