Healthcare Intelligence Network

Culture Change Critical to Physician Practice Transformation


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A cultural change must be at the heart of any practice transformation, says Dr. Lonnie E. Fuller, medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program. Dr. Fuller describes the attitude shifts that must occur and the enhanced patient experience that can result from a practice redesign. Even a practice that lacks sophisticated technology can make some basic improvements, he says, citing a free downloadable disease registry tool that can function as a data repository. Dr. Fuller and Dr. John Michos, medical director of the Virginia Health Quality Center, described the critical steps in physician practice transformation during a May 29, 2008 webinar, Physician Practice Transformation: Charting a Path Toward Increased Revenue and Improved Efficiency, Patient Satisfaction and Outcomes.
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Healthcare Intelligence NetworkBy Healthcare Intelligence Network