What happens when a serial entrepreneur leaves the financial world to build a company in mental health care? Tom Telford, CEO of LÉVO, shares his journey from 20+ years in financial services to co-founding a mental health organization built on a radically simple idea: slow down.

In this episode, Tom and Jacob discuss:

* The lessons Tom carried from building and selling companies in finance into health care.

* Why profit alone can’t be the driver if you want lasting impact.

* The three C’s of LÉVO: Connection, Communication, and Culture.

* How slowing down appointments and listening deeply leads to better outcomes than rushing patients through.

* Stories from the frontlines of mental health care that show why a new approach is needed.

* What it takes to hire for culture when most of the system is built on speed and volume.

Whether you’re an entrepreneur, a health care leader, or someone who cares about mental health, Tom’s story is a reminder that sometimes innovation means going back to basics—slowing down, listening, and caring.

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